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SMS Terms of Service

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Effective Date: 12/16/2024

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Welcome to Solandis Mental Health! By using our SMS messaging services (the “Service”), you agree to these Terms of Service (“Terms”). Please read them carefully.

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1. Acceptance of Terms

By subscribing to or using the Service, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and agree to abide by these Terms. If you do not agree to these Terms, you may not use the Service.

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2. Description of Service

Solandis Mental Health provides SMS messages containing mental health tips, clinic updates, appointment reminders, and other related content. Message frequency may vary based on your subscription preferences.

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3. User Obligations

You agree to:

  • Provide accurate and up-to-date contact information.

  • Only use the Service for lawful purposes.

  • Not share or misuse the content received via the Service.

By subscribing, you certify that you are the authorized owner or primary user of the mobile phone number provided.

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4. Opting In and Out

  • To subscribe to the Service, reply YES to the opt-in message sent to your mobile device.

  • To opt out, reply STOP to any message. You will receive a confirmation of your opt-out request.

For assistance, reply HELP to any message or contact us at 949-881-4730 or Hello@solandismentalhealth.com.

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5. Fees and Charges

Solandis Mental Health does not charge for the Service. However, standard message and data rates may apply as determined by your mobile carrier. Message frequency varies based on the Service.

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6. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you agree to our Privacy Policy.

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7. Prohibited Conduct

You agree not to:

  • Use the Service for spam, abusive, or fraudulent purposes.

  • Interfere with or disrupt the operation of the Service.

  • Attempt to hack, exploit, or misuse the Service.

 

8. Service Availability

Solandis Mental Health strives to provide reliable Service but does not guarantee uninterrupted or error-free delivery. The Service may be unavailable due to maintenance, outages, or technical issues.

9. Disclaimer of Warranties

The Service is provided “AS IS” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

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10. Limitation of Liability

To the maximum extent permitted by law, Solandis Mental Health is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to errors, omissions, delays, or interruptions.

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11. Indemnification

You agree to indemnify and hold harmless Solandis Mental Health, its affiliates, employees, and agents from any claims, damages, or expenses arising out of your use of the Service or violation of these Terms.

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12. Changes to Terms

We may update these Terms from time to time. Changes will be effective upon posting. Continued use of the Service after updates constitutes acceptance of the revised Terms.

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13. Governing Law

These Terms are governed by the laws of the State of California. Any disputes arising from these Terms or the Service will be resolved in the courts of Orange County, California.

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14. Contact Information

For questions or support, contact us at:

Thank you for choosing Solandis Mental Health!

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